HVAC Dispatcher — Fast-Paced, Customer-Centric

Position: HVAC Dispatcher

Location: Monroe, NC

Job : 8797

# of Openings: 1

Commercial HVAC Dispatcher

$23-$25/hour | Weekly Pay

• Performance & Profit-Sharing Bonuses
• Weekly direct deposit (every Friday)
• Paid holidays and generous Paid Time Off
• Excellent Medical, Dental, and Vision plans
  - Benefits Effective the 1st of the month following your date of hire
• HSA and FSA Spending Accounts - with generous company contribution to HSA
• 401(k) match - 50% up to 5%
• Company Paid Life and AD&D
• Short and Long-Term Disability and other Supplemental Insurance offerings
• Employee Discounts through the Tickets at Work Program
• Weekly Lunch & Learns (Practical equipment training aligned to your role)
• Weekly Safety & More Meetings (stay sharp, stay safe)
• Quarterly Trust Summits with leadership

• Route and schedule field technicians to meet customers demands’
• Ensure parts needed are ordered and stocked for various HVAC and refrigeration equipment
• Field customer questions/calls to ensure expectations are met
• Update customer websites/portals on a daily basis
• Work with technicians and management utilizing teamwork to accomplish goals
• Ensure technicians needs are met daily
• Provide top level customer service to both external and internal customers.

• High School Diploma or GED
• Strong customer service and people skills
• Highly organized
• Able to thrive in high pressure situations
• Able to manage multiple tasks and meet deadlines effectively
• Proficient with Microsoft Outlook, Word and Excel

We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.