Area Manager, Management Operations Manager

Position Summary

Position Summary…
What you’ll do… Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals. Identifies associate, customer, and supplier concerns by listening and consulting with others when needed to determine corrective action or make recommendations. Monitors and manages productivity of the assigned area by preparing, reviewing, and analyzing business reports.

Maintains quality and safety standards by ensuring associates are trained on logistics and company policies, and monitors compliance with logistics procedures. Supervises and develops associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, identifying training needs, hiring, promoting, coaching, and evaluating. Manages maintenance and installation of systems, hardware, and software, overseeing installation of new or replacement systems, ensuring necessary repairs are completed, and tracking inventory.

Troubleshoots systems applications with the Information Systems Division and vendors, supporting development of current and future systems. Demonstrates expertise to improve action plans by providing expert advice, supporting implementation of business solutions, building relationships with stakeholders, monitoring progress, and adapting to change. Models compliance with company policies, fosters a culture of belonging, attracts and retains talent, acts with integrity, and serves customers and members by delivering results while putting the customer first.

Strives for excellence through continuous improvements and adoption of new technologies.