Shift Manager
Job in
Monroe, Butler County, Ohio, 45050, USA
Listed on 2026-05-07
Listing for:
McDonald's
Full Time
position Listed on 2026-05-07
Job specializations:
-
Management
Job Description & How to Apply Below
This is a family-owned McDonald's business, and we are looking to expand our talented restaurant management team.
Shift Manager Benefits:
* Pay raises granted up to 4 times per year
* Holiday Pay
* Paid Time Off
* Bonus Potential
* Employee Meals
* Medical, dental, and vision insurance
* Basic Life and AD&D insurance
* Voluntary Life and AD&D insurance
* 401K
* 30% off Employee Discount
* Earn High School Diploma for FREE
* College Tuition reimbursement
Shift Manager Responsibilities:
* Open and close registers for staff members, count register drawers, and resolve cash overages and shortages
* Ensure the shift is staffed
* Develop and assign tasks to staff members, oversee completion of tasks
* Resolve customer issues and approve exceptions to policy for coupons, returns, etc.
* Train new hires and create development opportunities for experienced staff members
* Provide recognition and constructive feedback throughout the shift as appropriate Shift
* Oversee daily operations of the shift, ensuring smooth and efficient service
* Manage and lead a team of employees, providing guidance and support
* Train new employees on company policies, procedures, and standards
* Monitor food production and quality to ensure customer satisfaction
* Maintain cleanliness and sanitation standards in the kitchen and dining area
* Collaborate with other shift managers to ensure consistent operations across all shifts
* Implement and enforce safety protocols to create a safe work environment
* Taking action to ensure the crew are meeting McDonald's standards
* Planning for each shift, monitoring performance during all shifts
* Communicating well with crew members, other shift managers, and General Manager
* Responsible for meeting targets during shits and helping with assigned departments
Manager Requirements:
* 1-3 years of experience in a retail setting
* Demonstrated ability to deliver excellent customer service
* Strong verbal and written communication skills
* Ability to make decisions quickly and confidently based on company policies and practices
* Experience with organizing and assigning shift tasks and holding staff members accountable for completion
Qualifications:
* QSR experience or similar role is preferred
* 2-3 years QSR restaurant experience (McDonald's a plus!)
* Available to work weekends
* Valid driver's license and reliable transportation
* Strong leadership skills with the ability to motivate and inspire a team
* Excellent communication and interpersonal skills for effective team management
* Experience with organizing and assigning shift tasks and holding staff members accountable for completion
* Ability to multitask, prioritize tasks and work well under pressure
* Strong customer service skills
Personal Message from Our Local Owner - Katie Blankenship
Hi! I'm Katie Blankenship, local Owner/Operator of Golden
T Inc., and I first want to say how excited I am that you're considering joining our team.
I am a proud second-generation McDonald's owner, following in the footsteps of my mom. After graduating from Loveland High School and the University of Tennessee, I was accepted into McDonald's Next Generation Owner Program and spent six years training before becoming an approved Owner/Operator in 2008.
Choosing McDonald's was the best career decision of my life. I love the fast-paced, ever-changing world of this business - and most of all, I love watching people grow.
Everything we do is based on the following values that are very important to me:
* Safety First. Always.
The safety of our team members and guests is our #1 priority. We are committed to providing a safe, respectful environment for everyone - no exceptions.
* You Have a Voice.
At Golden
T Inc., you hold the cards to your future. If you have the desire and performance to grow, we will invest in your development. My goal is to have the best-trained crew and managers in the industry.
* Customer Experience Matters.
Every shift counts. Being on time, in uniform, smiling, and bringing a positive attitude are key to delivering a top-notch experience. We take pride in excellence - because our guests deserve it.
If my philosophies match what you're looking for in an employer, I encourage you to apply. 1 in 8 Americans have worked at McDonald's. Become a 1 in 8 - like me.
* Katie Blankenship
Owner, Golden
T Inc.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.
I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated…
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