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Shift Manager

Job in Monroe, Butler County, Ohio, 45050, USA
Listing for: McDonald's
Full Time position
Listed on 2026-06-02
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 16.5 - 20.5 USD Hourly USD 16.50 20.50 HOUR
Job Description & How to Apply Below
Shift Manager - starting pay range $16.50-$20.50

This is a family-owned McDonald's business, and we are looking to expand our talented restaurant management team.  

Shift Manager Benefits:

+ Pay raises granted up to 4 times per year

+ Holiday Pay

+ Paid Time Off

+ Bonus Potential

+ Employee Meals

+ Medical, dental, and vision insurance

+ Basic Life and AD&D insurance

+ Voluntary Life and AD&D insurance

+ 401K

+ 30% off Employee Discount

+ Earn High School Diploma for FREE

+ College Tuition reimbursement

Shift Manager Responsibilities:

+ Open and close registers for staff members, count register drawers, and resolve cash overages and shortages

+ Ensure the shift is staffed

+ Develop and assign tasks to staff members, oversee completion of tasks

+ Resolve customer issues and approve exceptions to policy for coupons, returns, etc.

+ Train new hires and create development opportunities for experienced staff members

+ Provide recognition and constructive feedback throughout the shift as appropriate Shift

+ Oversee daily operations of the shift, ensuring smooth and efficient service

+ Manage and lead a team of employees, providing guidance and support

+ Train new employees on company policies, procedures, and standards

+ Monitor food production and quality to ensure customer satisfaction

+ Maintain cleanliness and sanitation standards in the kitchen and dining area

+ Collaborate with other shift managers to ensure consistent operations across all shifts

+ Implement and enforce safety protocols to create a safe work environment

+ Taking action to ensure the crew are meeting McDonald's standards

+ Planning for each shift, monitoring performance during all shifts

+ Communicating well with crew members, other shift managers, and General Manager

+ Responsible for meeting targets during shits and helping with assigned departments

Manager Requirements:

+ 1-3 years of experience in a retail setting

+ Demonstrated ability to deliver excellent customer service

+ Strong verbal and written communication skills

+ Ability to make decisions quickly and confidently based on company policies and practices

+

Experience with organizing and assigning shift tasks and holding staff members accountable for completion

Qualifications:

+ QSR experience or similar role is preferred

+ 2-3 years QSR restaurant experience (McDonald's a plus!)

+ Available to work weekends

+ Valid driver's license and reliable transportation

+ Strong leadership skills with the ability to motivate and inspire a team

+ Excellent communication and interpersonal skills for effective team management

+

Experience with organizing and assigning shift tasks and holding staff members accountable for completion

+ Ability to multitask, prioritize tasks and work well under pressure

+ Strong customer service skills

Personal Message from Our Local Owner - Katie Blankenship

Hi! I'm Katie Blankenship, local Owner/Operator of Golden

T Inc., and I first want to say how excited I am that you're considering joining our team.

I am a proud second-generation McDonald's owner, following in the footsteps of my mom. After graduating from Loveland High School and the University of Tennessee, I was accepted into McDonald's Next Generation Owner Program and spent six years training before becoming an approved Owner/Operator in 2008.

Choosing McDonald's was the best career decision of my life. I love the fast-paced, ever-changing world of this business - and most of all, I love watching people grow.

Everything we do is based on the following values that are very important to me:

+ Safety First. Always.

The safety of our team members and guests is our #1 priority. We are committed to providing a safe, respectful environment for everyone - no exceptions.

+ You Have a Voice.

At Golden

T Inc., you hold the cards to your future. If you have the desire and performance to grow, we will invest in your development. My goal is to have the best-trained crew and managers in the industry.

+ Customer Experience Matters.

Every shift counts. Being on time, in uniform, smiling, and bringing a positive attitude are key to delivering a top-notch experience. We take pride in excellence - because our guests deserve it.

If my philosophies match what you're looking for in an employer, I encourage you to apply. 1 in 8 Americans have worked at McDonald's. Become a 1 in 8 - like me.

- Katie Blankenship

Owner, Golden

T Inc.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing…
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