Process Quality Analyst, Production

Position: Process Quality Analyst, High-Volume Production
Role snapshot

Be the quality point person on a multi-shift, fast-paced line—monitoring CTQs, SPC, and error-proofing controls to ensure products meet customer expectations.

Audit the QMS, products, and processes; lead root cause investigations; drive corrective actions.

Own line metrics and dashboards; participate in routine quality reviews and improvement forums.

Coach associates on QMS/TQM; partner with suppliers to resolve issues and escalate RCAs as needed.

Support plant trials with clear reporting and data-driven improvement ideas.

Advance site continuous improvement and contribute to SSB corporate quality initiatives.

Model and reinforce OSHA-aligned safety practices and training.

What you’ll do Provide technical quality support across high-volume operations with a customer-first lens.

Execute audits and translate findings into corrective and preventive actions.

Collect, analyze, and communicate quality data to stakeholders.

Track supplier issues, verify containment, and ensure closeout of corrective actions.

How you’ll excel

Process control expertise: SPC, error proofing, monitoring, and continuous improvement.

Measurement know-how: calipers, tape measure, carpenter’s square.

Audit execution, reporting, and corrective action management.

RCA toolset: 5-Why, cause-and-effect diagrams, A3, QPS.Supplier quality management, internal KPIs, and employee training delivery.

Results orientation with a strong sense of urgency.

Competencies we value

Results Focus;
Project Management;
Teamwork Quality mindset;
Analytical problem solving;
Continuous Improvement Productivity and Process Excellence Organized, methodical, process thinking

Effective communication (written, verbal, presentation)
Customer focus;
Adaptability;
Drive for improvement

Qualifications Required High  school diploma or GED1–3 years of manufacturing experience2–3 years in a dedicated quality role Proficient in Microsoft Word, Excel, and Power Point Fluent  in English (read/write/speak)18 years or older

Preferred

Associate’s degree in Manufacturing, Quality, Statistics, Engineering, Business, or related

Lean training or certification

Six Sigma Yellow/Green Belt (or willingness to obtain)
Cross-functional partners

Plant Manager; CI & QA Manager;
Material Manager;
Production Manager;
Production Supervisors;
Maintenance Techs;
Production Scheduler; HRTools and technologies

You should be proficient in:

Troubleshooting5-Why (Root Cause Analysis)
Kaizen Manufacturing environment practices

Microsoft Excel Machines & technologies you’ll use:

Coordinate Measuring Machine (CMM)
Calipers and Micrometers Quality Control Software Compensation $25.00 - $28.00 per hour. Pay will be determined based on experience, education, and certifications.

Why Serta Simmons Bedding Be part of a diverse team passionate about better sleep. Grow your career, enjoy meaningful perks, and help shape what’s next in our industry.

Benefits and Perks (USA, Salary non-union - optional)
Health, Dental, and Vision Annual employee contribution to HSA
401(k) with company match

Paid Time Off / Vacation
12 company holidays

Sick days Company-paid short- and long-term disability

Paid parental leave

Discount programs, including Friends and Family discounts

Referral Bonus Tuition Reimbursement
#J-18808-Ljbffr