Field Service Technician

Responsibilities

• Perform routine maintenance, safety inspections, create deficiency repair list.
• Think ahead and plan methods and sequence of performing assigned maintenance.
• Research and order all parts and materials required to perform assigned maintenance.
• Perform the repairs efficiently and effectively.
• Confirm that all repairs are completed as assigned.
• Ensure all unused parts and materials are returned per established methods.
• Maintain a safe and clean workspace and service truck.
• Power wash and clean equipment and attachments as needed.

• Be a champion of safety.
• Ensure all work is completed safely.

• Maintain legible records of notes, time, parts, supplies, and outside purchases as needed.
• All record-keeping methods are followed per established methods; the 3 C's (complaint, cause, correction) are documented with all repairs.
• Comply with all policies, procedures, and methods established by the company.
• Maintain and care for all shop and truck tools, equipment, and vehicles in your possession.

• Provide the "Cutting Edge of Customer Service" to all.
• All communication with co-workers and customers is conducted in a professional and honest manner.
• Consistently advocate for Company Wrench and our equipment brand at all times.

• Training is completed as assigned (virtual and in-person).
• Overnight travel may be required.

• Candidate needs two years of industry experience.

• Class A or B CDL or the ability to obtain Class A or B CDL.
• Strong mechanical skills and aptitude.
• Strong diagnostic abilities and mindset.
• Good communication skills.
• Safe work habits.
• Ability and experience to perform repairs for all major equipment systems.
• Working knowledge of equipment operations and mechanical functions.
• Be able to provide all of your tooling smaller than one-inch drive.

• Ability to work with minimal supervision.
• Proficient understanding of hydraulic pressure and flow.
• Proficient in Ohm's law.
• Proficient in the use of a digital multimeter.

The physical demands described include standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day. The employee must frequently lift and/or move items over 50 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Paid Birthday Holiday
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Monthly Profit Sharing Bonus
• ESOP Plan
• Family owned and operated
• Long term job security
• Health and wellness program
• Discounts on products and services
• $2,500 Sign-On Bonus
• Relocation assistance available for qualified candidates
• Uniforms provided
• Career advancement opportunities, promote from within
• Paid Continued education, manufacturer hands on and web-based training
• Clean and professional work environment
• Apprenticeship program
• Competitive wages
• Tool Reimbursement Program
• Annual $150 voucher towards Work Boots
• Company provided service vehicle, fuel card, credit card, laptop and cell phone.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.