Youth Housing Support Staff; Swing Shift

Youth Housing Support Staff (Swing Shift)

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention.

As a Youth Housing Support Staff
, internally referred to as a Residential Youth Counselor
, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett and Emergency Shelter located in Monroe
. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting.

The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Shift details:

• Sunday‑Wednesday Swing - 3:30p.m. to 11:30p.m.
• Thursday‑Monday Swing - 3:30p.m. to 11:30p.m.

Shift and compensation: Starting wages $21 per hour, plus a $1.50/hr differential for multi‑lingual skills with additional paperwork. Must have weekend availability.

• Build supportive relationships with youth and staff in a positive and collaborative approach.
• Maintain and model healthy and safe boundaries with youth.
• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Assess emergency situations, gather pertinent information, and provide proper support.
• Follow mandating reporting and licensing policies and procedures.
• De‑escalate youth in crises and utilize anti‑racist, inclusive, equity‑based, and trauma‑informed care in all work.
• Process intakes and exits for youth, provide orientation to incoming youth, and record required data for proper documentation.
• Partner with case managers to support youth case plans and coordinate communications with fellow staff.
• Supervise youth in the program and ensure safety while holding youth accountable to policies and rules by assigning appropriate consequences in collaboration with fellow staff.
• Assist, demonstrate, and teach youth household tasks.
• Maintain cleanliness of facilities.
• Provide meals including grocery shopping, planning, and cooking.
• Arrange appointments, fill prescriptions, and dispense medication for youth.
• Communicate with other providers to assure youth are following through with their commitments.
• Respond to community calls, drop‑ins, and referrals with appropriate information and directions.
• Participate in enrichment activity programming and planning with fellow staff.
• Provide information and directions for off‑site services to youth.
• Transport youth to appointments as needed.

• Medical, Dental, and Vision health options with employer contribution*
• 403(b) retirement plan with agency match*
• 21 days PTO accrual in first year*
• 10 agency‑recognized holidays
• Multilingual pay differential opportunities
• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in‑depth practical trainings

* Benefits available for qualifying part‑time and full‑time employee statuses

• High school diploma/GED or high school equivalency
• Must be 21 years of age or older
• 6 months minimum of experience working with youth
• Must attend weekly team meeting and bi‑weekly supervision
• DCYF background clearance
• Acceptable driver abstract with no more than 2 violations within last 3 years
• Possess a valid driver’s license, auto insurance, and reliable transportation
• Ability to diffuse escalated youth.
• Ability to record and document information on forms as required for case planning and CPS reporting.
• Familiarity with local services and ability to access them.
• Ability to…