Eligibility Specialist - Monroe, WI

Eligibility Specialist

Express Employment Professionals is hiring an Eligibility Specialist for a well-established organization in Monroe, WI. This role is ideal for someone seeking a stable, full-time, and long-term career in an office setting with opportunities to grow within the company.

We are specifically looking for dependable professionals with a consistent work history who enjoy working in an office environment and building long-term relationships with both clients and coworkers.

Schedule:

Dayshift, Monday
- Friday. Wage: $19.00/hour

The ideal candidate brings a professional presence, strong administrative skills, and a genuine interest in serving limited and low-income households. If you are ready to work on-site and make a difference, you will play a key role in daily operations by providing in-person and phone support to clients, scheduling appointments, and processing online applications.

• Greet customers professionally at the Front Desk
• Answer and direct phone calls
• Schedule and manage client appointments
• Provide clear information regarding program eligibility
• Process online and on-demand applications
• Maintain confidentiality and detailed records

• Required 3+ years of consecutive office or administrative experience
• Required Demonstrated job stability and strong attendance history
• Professional customer service and communication skills
• Strong computer and data-entry skills
• High attention to detail and confidentiality
• High school diploma or equivalent
• Bilingual skills are a plus, but not required

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