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Customer Experience Pro — Elevate Service & Tech Support

Job in Monroeville, Monroe County, Alabama, 36460, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-09-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Dragonfly Internet in Alabama is seeking a dedicated Customer Experience Specialist to be the first point of contact for our customers, providing friendly support and resolving issues related to internet services with a focus on satisfaction and a positive company image.

In this role you will handle inquiries by phone, email, and chat, troubleshoot connectivity problems, share product information, assist with billing, and collaborate with technical teams to deliver timely solutions while

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