Mobile Service Technician

We are looking for a Mobile Service Technician to join our growing team!

The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Responsibilities:
Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
Engage with many different customers each day and represent the dealership while being calm and responsive
Organize and prepare for the day's appointments and be excellent at time management
Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
Accurately document vehicle repairs/work performed on the repair order
Stay informed of Ford technical bulletins and complete required training
Able to work occasionally in challenging weather conditions
Able to drive and maintain a company vehicle responsibly
Take pride in the role and bring a start-up mentality to growing the business

Qualifications:

B-level or higher qualifications preferred
Detail-oriented and organized
Requires little or no guidance on jobs
Valid driver license
ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
Service Technician experience preferred
Strong use of technological devices including tablets
Must be able to perform physical tasks and lift up to 100 pounds
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.