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Customer Service Rep Customer Success Mgr./ CSM Bilingual

Senior Asset Management Specialist — Escalations & Site Ops

Job in Monrovia, Los Angeles County, California, 91017, USA
Listing for: Ritchie Bros.
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global auction company is looking for a Subject Matter Expert (SME) for the Site Management team. This role requires 3-5 years of customer service experience in a sales support or logistics environment. Responsibilities include handling escalations, assisting supervisors, and coordinating with departments to ensure customer satisfaction. Strong organizational skills and fluency in English are essential, while knowledge of Spanish or French is a plus.

The company offers various employee benefits including medical and 401k plans.
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Position Requirements
10+ Years work experience
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