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Customer Service Rep Bilingual

Site Asset Management SME - Logistics Escalation Expert

Job in Monrovia, Los Angeles County, California, 91017, USA
Listing for: Ritchie Bros.
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Ritchie Bros. is seeking a Subject Matter Expert (SME) for the Site Management team based in Monrovia, California. The SME will be the main escalation point for complex customer service situations within the Customer Asset Management team. Responsibilities include resolving issues, handling logistics, and recommending process changes. Candidates should have 3-5 years of experience in customer service or logistics and must be fluent in English.

The role may require flexible scheduling and both indoor and outdoor work.
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