SGV Case Coordinator

Position

Management Analyst – SGV Home Case Coordinator

$73,745 – $101,658

June 18, 2026 – July 17, 2026, 11:59 PM

San Gabriel Valley Council of Governments (SGVCOG) is a regional government planning agency that aims to maximize the quality of life in the San Gabriel Valley. It operates as a joint powers authority comprising 31 incorporated cities and unincorporated communities in Los Angeles County Supervisorial Districts 1 and 5.

SGV Home is a renter protection and homelessness prevention program serving residents throughout the San Gabriel Valley. Funded through Measure A and administered by the Los Angeles County Affordable Housing Solutions Agency (LACAHSA), SGV Home prevents housed tenants from falling into homelessness by providing financial assistance, access to legal services, and tenant protection resources through a single point of entry.

The SGVCOG is seeking to fill one full‑time SGV Home Case Coordinator position in the Regional Planning department to support homelessness prevention efforts through SGV Home. The selected candidate will provide direct client services to households experiencing housing instability and assist participants in accessing financial assistance, community resources, legal services, and other supports designed to promote long‑term housing stability.

• Housing Stability Coordination and Case Management: Provide direct services to SGV Home households and other program participants; conduct client assessments, develop individualized housing stability plans, maintain an assigned caseload, monitor participation progress, and connect clients with community resources, benefits, legal services, and support programs.
• Housing Assistance Administration: Evaluate requests for rental assistance and other housing stability services, review client circumstances and supporting documentation, determine appropriate assistance recommendations, verify ongoing program eligibility, and prepare required forms and program documentation.
• Resource Navigation and Service Coordination: Work closely with landlords, legal service providers, housing providers, public agencies, social service organizations, and community partners to assist participants in resolving barriers to housing stability; provide information regarding tenant protections, available resources, and housing assistance programs.
• Documentation and Compliance: Maintain complete and accurate files, records, and documentation; enter and track information in program databases; prepare reports and correspondence; and ensure compliance with program guidelines, funding requirements, and agency policies.
• Program Support and Outreach: Support outreach activities, workshops, special projects, and program evaluation efforts; collect and analyze program data, participate in performance management activities, and provide recommendations to improve service delivery and program outcomes.

Bachelor’s degree in public administration, business administration, social work, human services, sociology, psychology, community development, urban planning, or a related field; plus two years of experience providing direct client services in housing assistance, homelessness prevention, social services, community services, or a related field.

• Experience providing direct client services in housing assistance, homelessness prevention, social services, or a related field.
• Experience conducting client assessments, developing service plans, and coordinating resources.
• Knowledge of housing stability programs, community resources, public assistance programs, and applicable housing regulations.
• Strong communication, documentation, organization, and problem‑solving skills.
• Ability to build effective relationships with clients, landlords, service providers, and community partners.

Driving is essential for this role. The position requires travel for client meetings, conferences, and community engagements.

The current salary range for this classification is $73,745 – $101,658. The starting salary is based on qualifications, experience, and internal equity and typically does not exceed the midpoint of the salary range.