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Customer Service Manager Team Leader
Job in
Monson, Hampden County, Massachusetts, 01057, USA
Listed on 2026-02-16
Listing for:
Bozzuto's Inc.
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM -
Retail
Customer Service Rep
Job Description & How to Apply Below
A retail company in Monson, MA is seeking a Customer Service Manager to lead the customer service team and ensure exceptional service delivery. You will oversee day-to-day operations, analyze customer feedback, and develop strategies to enhance customer satisfaction. The ideal candidate should have at least two years of retail or customer service experience and strong communication skills. This role requires a flexible schedule, including weekdays and weekends, while maintaining a high standard of service.
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