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Customer Service Rep Customer Success Mgr./ CSM

Customer Service Manager — Elevate Customer Experience

Job in Monson, Hampden County, Massachusetts, 01057, USA
Listing for: Bozzuto's
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23 USD Hourly USD 23.00 HOUR
Job Description & How to Apply Below
A retail company is looking for a Customer Service Manager in Monson, Massachusetts. The role involves overseeing the customer service team to ensure exceptional service delivery, analyzing feedback for continuous improvement, and managing operations day-to-day. Candidates should have two years of customer service or retail experience and strong communication skills. The position requires lifting capabilities and flexibility for varied schedules.

Competitive pay starting from $23.00 per hour based on experience.
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