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Customer Service Associate​/Teller - Float

Job in Monson, Hampden County, Massachusetts, 01057, USA
Listing for: Monson Savings Bank
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Bilingual, Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below

Monson Savings Bank is seeking a Full‑time Float Customer Service Associate/Teller based out of our Monson Branch.

Position requires the ability to work a flexible weekly schedule between all five branches, including Saturday shifts.

This Float CSA position works a variable schedule, Monday‑Saturday, 37.5 hours weekly. Must be available to work Saturdays until approximately 1:00 PM.

Under the general direction of the CSA Supervisor and Branch Management, the role is responsible for performing a variety of Teller and customer service duties including check cashing, processing customers' deposits, withdrawals, payments, the sale of money orders and bank checks, and the performance of related administrative and clerical duties. The associate must understand and maintain the bank's standards for service, customer satisfaction, and relationship building, as well as sell and cross‑sell bank products and services.

Benefits of working for a local, community bank include paid time off, 401(k) with company match, and a suite of insurance benefits including medical, dental and more.

Education and Experience

High School diploma or equivalent required. Prior cash handling or customer service experience preferred.

Qualifications

Strong customer service skills, attention to detail, and math aptitude required. Must have excellent verbal communication and interpersonal skills. Must possess the ability to operate a computer and to learn, retain, and follow complex regulatory and security requirements.

Monson Savings is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential position functions.

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Position Requirements
10+ Years work experience
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