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Customer Service AssociateTeller Float

Job in Monson, Hampden County, Massachusetts, 01057, USA
Listing for: Monson Savings Bank
Full Time position
Listed on 2026-09-12
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Overview

Monson Savings Bank is seeking a Full-time Float Customer Service Associate/Teller based out of our Monson Branch.

Position requires the ability to work a flexible weekly schedule between all five branches, including Saturday shifts.

This Float CSA position works a variable schedule, Monday-Saturday, 37.5 hours weekly. Must be available to work Saturdays until approximately 1:00 PM.

Responsibilities
  • Under the direction of the CSA Supervisor and Branch Management, perform a variety of Teller and customer service duties including check cashing, processing deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative and clerical duties.
  • Understand and maintain the Bank’s standards for service, customer satisfaction, and relationship building.
  • Sell and cross-sell Bank products and services.
Benefits

Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more.

Education/Experience

Education/

Experience:

High School diploma or equivalent required. Prior cash handling or customer service experience preferred.

Qualifications
  • Strong customer service skills, attention to detail, and math aptitude required.
  • Excellent verbal communication and interpersonal skills.
  • Ability to operate a computer and to learn, retain and follow complex regulatory and security requirements.

Monson Savings is an Equal Opportunity Employer.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential position functions.

Position Requirements
10+ Years work experience
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