Housekeeping Supervisor

Duties and Responsibilities

Responsible for ensuring all housekeeping areas of responsibility are run effectively in line with standards and that the department is adequately resourced in line with business requirements.

Lead, train and supervise housekeeping staff on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.

Assess inventory of, assign for cleaning and inspect rooms.

Verify and report status and/or discrepancies of rooms

Manage the stock control of all cleaning products, chemicals and laundry

Monitor lost and found property and stockrooms

Assisting with the development of a proactive relationship with the Front Office and ensuring that all rooms are cleaned in conjunction with guests’ check-in / departures.

Perform housekeeper duties as needed.

Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and looking after guests’ needs

Assist in performance evaluation of housekeeping staff as needed.

** There may be other duties and responsibilities associated with this job or position

Qualifications and Requirements

Secondary (high) school graduation certificate or equivalent experience.

Experience with in a Housekeeping role.

Good communication and organizational skills

Experience with in the hospitality industry

Tagged as: 62024

Essential

Skills:

Computer Use

Oral Communication

Problem Solving

Working with Others

Soft Skills:

Attention to Detail

Effective Communication

Honesty

Reliability

Hard

Skills:

Cleaning Services

Customer Service

Hospitality Services

Quality Control

Digital

Skills:

Microsoft Excel

Microsoft Word

Languages:

English