Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also value a high‑performing, connected culture where everyone feels they belong.

As a seasonal Client Service Professional/Receptionist you will help others, build client relationships, and focus on delighting clients today and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Ensure all client needs are met during service, in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience in a fast‑paced environment
• Previous customer‑service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility required)
• Full benefits list available online

We remain committed to building a connected culture of trust, care, and inclusion. You will be part of an environment where everyone is safe to bring their authentic self to work.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Seniority level:
Not applicable

Employment type:

Full‑time
Job function:
Administrative
Industries:
Retail