Admissions Specialist

General Summary

The Admissions Specialist provides crucial administrative and logistical support for an educational institution's enrollment process, handling applicant inquiries (phone, email, in-person), processing applications, managing databases, maintaining records, and assisting the admissions director with daily operations and reporting, ensuring a smooth experience for prospective and incoming students. Key duties include data entry, customer service, and database management, requiring strong organizational and communication skills.

The ideal candidate is a self-motivated, customer-oriented professional with strong communication and organizational skills. They should demonstrate professionalism, cultural humility and compassion, and a commitment to inclusive communities, particularly Indigenous populations.

• Serve as the initial point of contact for the admissions department inquiries via in-person, phone, email, and mail communication.
• Provide accurate information, forms, and referrals to students regarding admissions, financial aid, and academic programs.
• Process admission applications, maintain database, and enter admission documents. Review, enter, and monitor application documents, ensuring accuracy and timely processing.
• Act as a liaison between students and the Admissions Department.
• Direct students to the appropriate department advisors.
• Participate as needed in meetings, conferences, and workshops to stay informed on admission policies and procedures.
• Collaborate with faculty, counselors, and student services staff to maintain up-to-date knowledge of college programs and requirements.
• Support the admissions office with mail processing and data entry.
• Participate in committees directly related to admission department activities.
• Other duties as assigned to help meet departmental goals and duties.

• 1-year college credential (Associate’s degree preferred), in communications, social work, education, business, public relations, or a related field, or 4 years’ experience working in an office or related customer service setting.
• Strong verbal and written communication skills.
• Excellent organizational and time-management skills.
• Ability to handle high-stress situations and work effectively with distressed individuals.
• Strong problem-solving, multitasking, and critical-thinking abilities in a fast-paced environment.
• Demonstrated professionalism, positive attitude, and enthusiasm for student services.
• Proficiency in data entry, record-keeping, and reporting using computer systems is preferred.
• Ability to establish and maintain relationships with diverse populations and communities, especially Montana Tribes and other Native groups in the U.S.
• Limited flexibility to work non-traditional hours, including evenings and weekends as needed.
• Customer service experience required.

All pre-hires must pass a drug test before formal hiring. This includes THC.

As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans and women. SKC is a tribal member preference employer as set forth in SKC policy. SKC is a drug free workplace.