Summer Internship-Paid

Campground Management Internship Program

Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is "connecting people to the outdoors and each other," and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:

• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation

The Campground Management Internship Program offers the opportunity for undergraduate students to expand their classroom knowledge by developing skills, habits, and experience in a hands-on work environment, while enjoying the great outdoors.

The 12-week internship program serves as a pre-Manager-In-Training program, allowing the participants to focus on campground operations, management, marketing and administration. Interns will train first-hand by working alongside our experienced managers.

Essential duties and responsibilities include:

• Spend 12 weeks shadowing and working within the 4 core departments - operations, management, marketing and administration.
• Duties may include working in all campground positions (guest services, maintenance, groundskeeping, food and beverage, housekeeping and operations).
• Responsible for executing day-to-day activities assigned by manager.
• Develop and present a final project at the conclusion of the internship.
• Responsible for participating in all internship components including internship workbook, scheduled shifts & internship meetings and projects.

Required education and experience includes:

• Student pursuing a degree in Management, Business, Communication, Hospitality Management, Entrepreneurship, Outdoor Recreation, Tourism and Recreation Management or related area of study.
• Able to meet deadlines and work with internal team members while maintaining a self-direct approach to ongoing projects.
• Ability to collaborate with a diverse population.
• Strong organizational skills and attention to detail.
• Must demonstrate excellent customer service.

Physical demands and working conditions include:

• Work is performed in an office environment and requires the ability to operate standard office equipment and keyboard, including lifting and carrying a laptop and other small items up to 20 pounds.
• Prolonged exposure to computer screens and artificial lighting.
• Use of repetitive motion, standing, bending, sitting, lifting, and walking short distances.
• May be expected to drive a vehicle to KOA locations, other locations as directed, and conferences which requires close and distance vision, sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold.
• Frequent in person interaction with KOA employees in various settings, where noise level is typically low to moderate, including office spaces.
• Will experience occasional interruptions and shifting priorities.
• Noise levels may be moderate to loud, especially when operating equipment such as lawn mowers, trimmers, or blowers.
• Must be able to hear instructions and warnings in a noisy environment.
• Frequently lift and/or move up to 50 pounds independently; pushing, pulling, and reaching overhead.
• Occasionally lifting and/or move heavier items with assistance or equipment; dexterity of hands and fingers.
• Potential exposure to dust, pollen, grasses, landscaping, and pool chemicals.
• Maintaining balance while on ladders, working in and around water, on…