Teller, Customer Service​/HelpDesk

Job Title and Location

Teller — Chester, MT | Full-time

Tellers provide customer service by processing transactions like deposits, withdrawals, payments, inquiries, and other account-related tasks. Other duties include balancing the ATM, processing night drop and mail, scanning documents, and handling coin bags.

• Member Transactions & Service – 80% (Deposits, withdrawals, payments, inquiries)
• Processing Night Drop & Mail – 10%
• Balancing ATM – 5%
• Scanning, Coin Handling & Other Tasks – 5%

• Stay updated on credit union products, policies, and regulations.
• Follow all security, privacy, and compliance guidelines.
• Provide professional service to members, coworkers, and vendors.
• Attend meetings and complete required training.
• Maintain punctuality and professionalism.

• High school diploma or GED preferred.
• Less than 12 months of teller or cashier experience required.

• Basic understanding of teller operations and procedures.
• Analytical skills to resolve member issues.
• Ability to use office equipment (computers, phones, copiers).
• Strong communication skills (face-to-face, email, letters).
• Ability to handle sensitive information and collaborate effectively.

Apply:
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