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Bilingual EV Charging Support Specialist; EN/FR
Job in
Quebec, Sweet Grass County, Montana, USA
Listed on 2026-07-22
Listing for:
Medium
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual, HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Location: Quebec
Charge Lab is seeking a Bilingual Support Specialist to assist EV drivers and site hosts with support in English and French. You will troubleshoot technical and payment issues, explain products, and resolve inquiries via phone, chat, and email, ensuring a seamless experience across channels.
The role focuses on real-time problem-solving, delivering excellent customer outcomes, and collaborating with Support, Engineering, and Product teams to drive continuous improvement.
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