Airport Customer Service Agent - GTF
Listed on 2026-08-01
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Customer Service/HelpDesk
Customer Service Rep, Airport Operations & Services
Airport Customer Service Agent - GTF
Unifi Aviation, LLC is seeking an Airport Customer Service Agent for the P.M. shift in Great Falls, Montana. This is a part-time, non-exempt position.
The ideal candidate will provide customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
No experience is required. Paid training is provided for all new employees. Benefits include flight privileges, weekly pay, paid time off, comprehensive medical, dental and vision insurance, 401k, and exclusive discounts.
Job duties include assisting passengers with a friendly welcome, handling ticketing and check-in, directing passengers through Customs, Immigration, and Quarantine, and adhering to all safety procedures and policies.
Qualifications include a high school diploma or GED, at least 18 years of age, and the ability to obtain credentials required as per airport or state or customs requirements.
Physical requirements include the ability to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
Working conditions include rotating shifts and hours, nights, weekends and holidays, overtime, and the ability to work in outside weather conditions which may include severe seasonal elements.
Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
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