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Guest Care Specialist — Free Ski Passes & Resort Perks
Job in
Big Sky Mountain Village, Madison County, Montana, USA
Listed on 2026-08-06
Listing for:
Sugarloaf Mountain Corporation
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Big Sky Resort is seeking a Customer Care Specialist to be the knowledge hub for guests and internal teams. You’ll assist with trip planning, lift access, dining, and events, guiding guests across phone, email, live chat, and voicemail with timely, accurate service.
Collaborate with the Customer Care Center and Mountain Services to ensure consistent information, flexibility in a fast-moving team, and a strong commitment to an exceptional guest experience.
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