Relationship Banking Supervisor

Establish, retain, and deepen relationships with existing and new customers through active profiling and needs‑based questioning to achieve branch sales goals and provide excellent customer service. Recognize and refer cross‑sale opportunities. Responsible for opening new personal and business accounts, responding to customer inquiries, and handling customer problems and complaints. Counsel customers with special problems or those in disagreement with bank policies or procedures.

Perform all teller functions and have a cash drawer as necessary, maintain proper cash and authority limits while balancing as required. Oversee management and direction of the customer service staff. Responsible for branch cash and assisting with balancing procedures, processing teller work, and solving non‑routine difficulties. Includes scheduling, evaluations, and training of new and existing employees. Maintain schedule and implement records applicable to internal audit procedures.

Ensure the branch is operationally sound and achieves satisfactory audits. Assist with the responsibility for facility management, including security, opening, and closing procedures. Perform other duties as assigned.

Equal Opportunity Employer

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