Residential Shopper Winter '26 - '27

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Seasonal Full Time YC Yellowstone Club Operations, Big Sky, MT, US

4 days ago Requisition

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community.

Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Yellowstone Club’s Residential Services is currently seeking candidates for a Residential Shopper for the upcoming Winter season! Our Winter employment months are November – April.

The purpose of the Residential Shopper is to provide world class service throughout the shopping experience for Members and guests. It is the duty of the Residential Shopper to provide timely and accurate procurement of goods and thoughtful delivery of all shopping orders. The ability to remain organized and communicate effectively with teammates, retailers, and Members is critical. The Residential Shopper is expected to follow and shop grocery and retail lists at a variety of vendors according to specific instructions and details, and deliver goods in private residences in an efficient, courteous, and aesthetic manner.

• Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
• Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact your direct manager, the Director of Property Management, or Human Resources immediately.
• Maintain a favorable working relationship with all Yellowstone Club team membersto foster and promote a positive working environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Take ownership of and deliver on all Member and guest requests and any subsequent issues that may arise in the shopping process.
• Follow specific instructions and requests throughout the shopping process.
• Demonstrate strong organizational skills and attention to detail.
• Demonstrate the ability to make decisions quickly, considering the expectations of Members and business policies.
• Maintain clear, consistent, and professional communication via email, phone, and in person with a variety of recipients and contacts.
• Work well under pressure and in a fast paced, demanding environment.
• Provide exceptional, world-class service when interacting with Members, guests, and clients in both private residences and virtual meetings.

• Be willing to work a flexible and sometimes inconsistent schedule. This may include unexpected late nights and significant amounts of overtime and extra work days during peak season.
• Follow detailed and extensive shopping lists.
• Communicate and work closely with the Residential Shopping Manager, Assistant Manager, and other Shoppers to facilitate procurement of high-volume lists.
• Follow guidelines to create aesthetic and intuitive grocery and product setups in private residences.
• Drive in a safe manner for several hours per day, making multiple stops at vendors throughout Bozeman and Big Sky.
• Follow Yellowstone Club, Montana State, and local regulations when operating company vehicles.
• Maintain an organized and clean vehicle in accordance with Residential Services Vehicle Policies, standard safety requirements, and take into account a high volume of purchased items during shift.
• Comprehend and deliver on all Member, guest, and manager requests.
• Maintain a willingness to adapt and accommodate last-minute requests, returns to Bozeman from Big Sky during shift, and vendor sourcing issues.
• Meet departmental…