Vice President – Deposit Operations

Responsibilities

• Accountable for making the non‑member facing operations of the Credit Union both efficient and engaging.
• Responsible for maximizing employee productivity and effectiveness through leadership and coaching.
• Manage the day‑to‑day non‑member facing operations of the Credit Union and establish office procedures to utilize staff and facilities most efficiently.
• Ensure that the Chief Member Service Officer is kept fully informed on all facets of the Operations Department.
• Review audit recommendations and follow up on corrective actions to avoid future concerns.
• Develop, implement, and maintain operational procedures to maximize efficiency and quality of work.
• Communicate enhancement ideas to the Chief Member Service Officer.
• Administer various projects as assigned by the Chief Member Service Officer.
• Supervise and coordinate activities of employees engaged in the credit union’s operations functions.
• Plan, prepare, and schedule staff to maintain proper staffing & ensure smooth daily operations.
• Communicate with other departments and management to resolve problems and expedite work.
• Develop and maintain constructive and cooperative working relationships with others.

• Bachelor’s degree in business, finance, or other financial related experience preferred.
• Five years of experience in the financial field preferred.
• Experience working with a financial institution preferred.
• Prior supervisory and leadership experience preferred.
• Deposit Operations experience preferred.
• Professional, well‑developed interpersonal skills essential for projecting a positive image as a representative of the Credit Union.
• Ability to work with a wide range of personalities in a courteous, effective, and efficient manner.
• Knowledge and ability to apply current financial service industry standards, laws, and regulations.
• Ability to present ideas, report facts and other information clearly and concisely.
• Proficient knowledge of the Microsoft Suite (Outlook, Word, Excel, PowerPoint).
• Proficient operation of a variety of general office equipment such as a computer, software applications, typewriter, copier, calculator, telephone, copy machine, fax machine and other similar devices or programs related to the position.