Relationship Banker

Requirements

• National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with all legal or regulatory registration requirements
• Maintaining a satisfactory criminal and credit record
• High school diploma or equivalent
• Less than four years job related, retail banking experience or a combination of experience and commensurate training
• Effective and confident client communication
• Ability to learn and adapt to new information and technology platforms
• Experience in financial services and knowledge of financial services industry, products and solutions
• Cash handling experience
• Active listening and problem-solving skills
• Ability to teach customers how to use digital technology
• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
• Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies

Demonstrates expertise in customer engagement and financial services, with a strong ability to assess client needs and recommend appropriate banking solutions. Proficient in compliance with regulatory requirements and maintaining a high standard of customer service.

• NMLS Registration
• Retail Banking Experience
• Financial Services Knowledge
• Cash Handling Experience
• Client Communication

• Consumer Loan Origination
• Account Opening
• Financial Solutions Recommendation
• Customer Needs Assessment
• Digital Technology Education

• Active Listening
• Problem-Solving
• Effective Communication
• Adaptability

• NMLS Registration

• Bank Policies
• Regulation Z
• S.A.F.E. Act Compliance
• Credit Record Maintenance
• Workplace Conduct Policies