Credit & Collections Representative

Benefits:

• Full Paid Family Health
• PTO (Paid Time Off)
• 6% Match with 401K & Profit Sharing
• Small Business Work Environment
• And much More!

Reports to: Director of Finance

Location: In office

Summary:
Assist the Director of Finance in accomplishing financial duties.

Essential Duties and Responsibilities:

• Review credit applications, payment histories, financial information, and trade references
• Communicate with dealers regarding outstanding balances and payment commitments
• Research payments, credits, deductions, disputes, and other account discrepancies
• Conduct new account processing and assist dealers with the transition process
• Maintain clear and accurate records of account activity and collection efforts
• Complete account closure process for identified accounts
• Prepare reports on aging balances, collection progress, and high-risk accounts
• Look for recurring issues and suggest ways to improve processes
• Request and process dealer financial statements
• Process and track monthly fees
• Prepare Accounts Receivable reporting or other identified reporting
• Maintain up-to-date UCC-1 filings
• Assist with banking, including assigning and applying payments
• Ensure all dealer documentation is maintained
• Work with dealers and suppliers regarding sales tax exemptions
• Produce dealers' anticipation schedules and other financial reports
• Ensure organizational communication with appropriate departments and the Director of Finance
• Serve as a liaison for new dealers
• Make recommendations to the Director of Finance
• Provide back-up support
• Other duties as assigned

Competency:

• Maintain confidentiality
• Demonstrate attention to detail
• Work well in problem-solving situations, using sound judgment, confidence, and respect
• Ability to be comfortable throughout the collection process
• Maintain effective communication skills with dealers, vendors, the public, and employees
• Respond promptly to others’ needs, focusing on solving conflicts
• Understand business implications of decisions
• Maintain exemplary customer service skills to promote dealer satisfaction
• Ability to speak clearly and persuasively in positive or negative situations
• Communicate in a clear, concise, professional manner in all written correspondence
• Maintain effective communication skills
• Abide by Network and online safety standards

General:

• Uphold organizational values supporting Sports, Inc. goals and values
• Follow all appropriate policies, procedures, and regulations
• Ability to maintain a professional attitude and dress
• Adapt to changes in the work environment
• Promote a team environment
• Able to deal with frequent changes, delays, or unexpected events
• Follow instructions, respond to management direction
• Complete tasks on time or notify the appropriate person with an alternate plan
• Include appropriate people in the decision-making process
• Observe safety and security procedures

Education/

Experience:

• Bachelor’s degree or equivalent experience in Accounting, Finance, or a business-related field; or equivalent combination of education and experience preferred
• Knowledge of finance procedures preferred
• Knowledge of basic to intermediate math skills
• Knowledge of Word and Excel
• Knowledge of Net Suite or other accounting software

Physical Demands
:

While performing the duties of this job, the employee is regularly required to sit for extended periods and work on computers.