Donor Relations Assistant Manager Job Ashland Montana USA,Healthcare

Location: Ashland

Job Title:

Donor Relations Assistant Manager

Department:
Development

Reports To:

Donor Relations Manager

FLSA Status:
Non-Exempt

Salary Grade: 6B ($16.24-$19.09-$21.93)/hr.

Approved Date: 07/01/2025

SUMMARY

Assists with the day to day operations of the opening room including daily work flow, reports and documentation as well as troubleshooting operational issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Organizes staff to process and complete the daily processing of donor mail.

Communicates to staff assignments of daily work and any necessary changes to the normal workflow.

Generates daily report on production levels.

Ensures returned items are processed in a timely manner.

Acts as back‑up person for manager, corresponds with different departments, and answers questions or completes requests as needed.

Handles lower level postal issues.

Troubleshoots equipment related issues.

Keeps manager updated on any issues relating to Donor Relations.

Tracks inventory of supplies on hand and orders as needed.

Schedules maintenance as needed on department equipment.

Processes all payable invoices and maintains records.

Maintains various department records and spreadsheets.

Resolves escalated donor issues and phone calls.

Drives staff in St. Labre vehicle when security is not available.

Performs other tasks as assigned by the Donor Relations Manager.

Assists in other departments as needed.

Types various correspondences as needed.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) and one to two years related experience and/or training.

KNOWLEDGE,

SKILLS AND ABILITIES

Ability to perform basic mathematical operations.

Ability to perform basic computer troubleshooting and resolve basic issues as needed.

Ability to read and write simple instructions, short correspondence, and memos.

Willingness to work overtime, if needed, including weekends during peak busy seasons.

Ability to effectively present information in one‑on‑one situations and with other employees.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Montana Driver’s License. Completion of St. Labre driver course insurance approval.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and talk or hear over two thirds of the time.

Ability to sit, climb or balance under one third of the time. Ability to use hands, fingers or feel, reach with hands and arms, stoop, kneel, crouch, or crawl one third to two thirds of the time. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK

ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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