Lead Massage Therapist

Lead Spa Massage Therapist

The Lead Spa Massage Therapist position will provide exceptional massage and spa treatments with the highest levels of professionalism, a customized approach and over-the-top-hospitality to guests of the Spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential functions include, but are not limited to:

• Train new hires and ongoing training of all associates
• Provide Massage and Spa services to guests in a timely, courteous and efficient manner including, but not limited to, massage, wellness therapies, body treatments, foot soaks/treatments, etc.
• Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided.
• Maintain an agreed upon minimum upsell percentage.
• Attend pre/post shift meetings
• Participate fully in maintaining backbar expenses
• Complete all necessary record-keeping tasks as they pertain to the operation of the Spa
• Participate in all advanced training without exception
• Escorts guests to and from treatment rooms in a graceful manner, attending to any immediate needs throughout the Spa visit.
• Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa.
• Ensure guest comfort and safety throughout the treatment.
• Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring room is immaculate at all times (tables draped, counters and products clean).
• Perform monthly and quarterly deep-clean responsibilities.
• Assist with cleanliness of all spa areas including all locker rooms.
• Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.
• Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area.
• Participate fully in any/all promotions within and outside the spa, hotel or at off-site events.

Qualifications include:

• High school or equivalent education
• Ability to communicate clearly and speak, read, write and understand English
• Valid Massage Therapy Certification from a recognized school of massage
• Insurance coverage as required to maintain massage license/certification
• Continuing Education as required to maintain massage license/certification.
• 5+ years' experience as a Massage Therapist in a stand-alone spa or luxury hotel/resort spa.
• Exceptional skill in Swedish and Deep Tissue massage and at least two of the following:
• Acupressure
• Ashiatsu
• Ayurvedic i.e. Abhyanga, etc.
• Clinical Deep Tissue
• Cranio Sacral – Upledger or equivalent
• Deep Tissue
• Hot Stone Massage
• Lomi Lomi Massage
• Lymphatic Drainage – Upledger or equivalent
• Myofascial Release
• Neuromassage
• Pregnancy Massage – certificate of advanced training required to perform Pregnancy Massage
• Reflexology
• Reiki II or Master +
• Rolfing
• Shiatsu – table and/or mat
• Sports Massage
• Thai Massage
• Trigger Point Massage

Preferred qualifications include:

• Luxury experience strongly preferred
• Bachelor's Degree

Beneficial qualifications include:

• Advanced training in holistic and/or clinical bodywork, aromatherapy and spa/body treatments.
• Strong experience in more than five modalities as described above.
• Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality
• Knowledge of general wellness practices such as yoga, meditation, etc.
• Advanced holistic and clinical training

Physical requirements include:

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis.

Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.