Behavioral Health Crisis and Systems Supervisor (07041

Behavioral Health Crisis and Systems Supervisor

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Behavioral Health and Developmental Disabilities Division. The Behavioral Health Crisis and Systems Supervisor is responsible for overseeing the management and implementation of Montana's Certified Community Behavioral Health Clinics (CCBHCs), the Crisis Diversion Grant (CDG) program, and other crisis-oriented services, ensuring a coordinated crisis response continuum statewide.

This position provides program and fiscal oversight of a multi-million-dollar annual budget, including monitoring expenditures, projecting costs, identifying risks, and taking necessary action to maintain operations within budget and in compliance with federal and state requirements.

Why Join DPHHS:
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity:
Extensive knowledge of program management and organizational principles. Extensive knowledge of quality assurance and quality improvement principles, practices, and review processes. Extensive knowledge of federal and state program policies, mandates, directives, and intents. Considerable knowledge of federal and state budgeting processes. Thorough knowledge of concepts and practices of community-based behavioral health care, crisis systems, member-directed care, issues surrounding freedom of choice, and social, psychosocial, and community impacts on members and their families.

Broad-based knowledge of grant and contract management practices, including crisis-focused grants and federal funding opportunities. Knowledge of personnel management, supervision, and leadership. Strong skills in analytics, planning, organization, conflict resolution, and oral and written communication, including the ability to interpret complex data related to crisis utilization and diversion outcomes. Strong skills in operating a personal computer and general office equipment as necessary to complete essential functions, including word processing, management information systems, databases, e-mail, internet, Microsoft products, and other software.

Strong written and verbal communication skills, including public speaking. Skills in the utilization of spreadsheet data; database development and applications; negotiation; and public relations to effectively represent the bureau or division in communicating complex and sometimes controversial issues to consumers, legislators, providers, stakeholders, and the public. Ability to work independently and willingness to work with people in a positive and productive manner to build effective working relationships and resolve issues.

Ability to foster a team environment and coach staff on strengths and areas for improvement. Ability to work collaboratively with providers, local jurisdictions, law enforcement, and other stakeholders to support effective crisis service delivery and diversion from higher levels of care. Meet minimum qualifications:
Bachelor's degree in public administration, Business Administration, or health-related fields. Four years of professional experience. One year of supervisory experience managing professional staff. Other combinations of directly related education and experience may be considered on a case-by-case basis.

Preferred Qualifications:

Experience with Montana Medicaid systems, including behavioral health benefits, waivers, and crisis services. Experience with grant and contract management for community-based or crisis behavioral health programs. Experience working with CCBHC models or similar integrated community behavioral health systems.