Housekeeping Floor Supervisor

Housekeeping Floor Supervisor SUMMARY

The Floor Supervisor in Housekeeping is responsible for supervision of the day-to-day functions of the department ensuring excellent customer service and adherence to the department’s requirements and standards. This role will contribute to the organization as an active business partner that is responsible for supporting the company’s goals, objectives, vision, mission, and values.

Job duties include; although are not limited to:

• Thoroughly inspecting assigned areas in order to provide feedback to management and associates on the cleanliness and maintenance of those areas against standards

• Providing supervision, coaching and training to House Attendants, Public Area Attendants and Room Attendants

• When involved in guest room inspections and corrections need to be made, ensuring the prompt return of clean rooms to reception for incoming guests

• High School Diploma or equivalent education preferred

• Minimum 2 years’ experience in a hotel housekeeping function

• Must be able to speak, read, write and understand English

• Knowledge of hotel housekeeping operations

• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses

• Intermediate skills with Microsoft Office products;
  Word, Excel, PowerPoint, Outlook

Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must have finger dexterity to be able to operate office equipment.