Laundress​/Laundry Attendant

Our housekeepers are the ninjas of the ranch!

At Triple Creek Ranch we are looking for hard-working, reliable, and detailed-oriented individuals that want to be a part of an amazing team. This job consists of working in the laundry room and working with a team to get the job done!

Here at Triple Creek Ranch, we want to make guests feel like they are in a Montana getaway and want our employees to help us give that experience to them. We want qualified candidates who enjoy a fast-paced work environment and paying attention to the small things to make guests overall experiences more enjoyable.

Medical Coverage (full-time employees), Supplementary Benefits:
Dental, Vision, Accident, etc. (full-time year-round employees), PTO & 401k Match (full-time year-round employees), employee discounts on stays and merchandise.

To diligently and thoroughly perform duties of a Laundry Attendant in an efficient, friendly and professional manner while working cooperatively with management and co-workers in an atmosphere of teamwork while maintaining positive and friendly relations with all guests and co-workers.

The person in this position needs to:

• Frequently move about the property, public areas and laundry facility.
• Frequently use hands and arms to place, fold, press, hang laundry items such as linens, guest laundry and staff uniforms.
• Occasionally use cleaning equipment to wipe, scrub, mop and polish.
• Occasionally ascend/descend step stools to gather items needed for the laundry facility.
• Occasionally ascend/ descend stairways and ladders to access and clean multiple levels and hard to reach areas.
• Occasionally position oneself to reach items on lower shelves.
• Constantly detect dirt and grime in public areas.
• Occasionally communicate information needed to housekeeping and other departments.
• Frequently move equipment, supplies, furniture and boxes weighing up to 50 pounds across short distances.
• Occasionally work in harsh outdoor weather conditions.

• Create a positive and energetic environment that supports the delivery of an exceptional guest experience while upholding the highest level of TCR and Relais & Châteaux standards.
• Maintain the extraordinary five-star TCR image and resort appearance including all service, cleanliness, and appearance standards.
• Arriving consistently and dependably on time for all duties, meetings, and appointments; and reliably and thoroughly completing all assignments in a timely manner.
• Check housing chart to organize schedule.
• Bring any dirty dishes from public areas to the kitchen.
• Call the appropriate departments (maintenance, grounds) for repairs, deliver firewood, etc.
• Write in the communication book any information we need to share about laundry or public areas.
• Keep track of packages that arrive for incoming guests.
• Make sure the Laundry facility is clean and in order.
• Perform all laundry functions including washing, drying, mangling, ironing and folding. This includes all linens, guest laundry, staff uniforms, etc.
• Make sure shelves are stocked with items and supplies for laundry and public areas.
• Notify manager of inventory stocking needs.
• Restock communication folders.
• Operating, maintaining and performing minor repairs on the equipment, tools and appliances which are used on the job.
• Interacting with guests in a polite, professional and competent manner.
• Running errands and other necessities for guests when needed.
• Following the instructions of the Service Manager and laundry supervisor thoroughly and to completion.
• Balancing team and individual responsibilities while building a positive team spirit and putting the success of the team above your own interests.
• Work cooperatively with other employees and departments and…