IT Project Manager II

• Create and execute project communication plans
• Develop and communicate project goals, responsibilities, expectations, risks, feedback, direction, priorities, events, and status
• Set and manage customer and stakeholder expectations
• Build working relationships with team members, vendors, and departments
• Influence project decision-making and secure stakeholder, sponsor, and senior-management approval of deliverables
• Select project-management methodologies and develop project plans
• Develop project charters, budgets, work breakdown structures, and supporting management plans
• Identify resources, negotiate resource use, assign responsibilities, and establish time frames
• Manage project execution for IT department customers
• Track project health using schedule, scope, budget, and stakeholder-engagement metrics
• Analyze results, report status, and take corrective action
• Assign work and coordinate project resources
• Ensure deliverables meet quality-plan specifications
• Manage scope, requirements, and project changes
• Assess and mitigate risks and issues; engage teams to resolve problems
• Manage procurements and external service providers
• Schedule and facilitate project meetings
• Manage project closeout activities
• Lead and motivate project teams to meet deadlines and customer-satisfaction expectations
• Lend expertise to teams and task forces
• Facilitate lessons-learned sessions and identify continuous-improvement opportunities
• Ensure teams use internal project-management processes and documentation standards
• Participate in the PM Community of Practice
• Mentor and coach junior team members
• Collaborate with the Project Owner to develop budgets
• Manage project costs and forecasts against budget
• Identify and manage budget risk
• Quantify budget impacts of project changes with the Project Owner
• Perform other duties as assigned

• Bachelor’s degree, or a combination of education and/or experience may substitute for minimum education
• 4 years of relevant experience
• Proven IT project management and successful project-delivery experience
• Ability to perform business analysis, gather stakeholder needs, define requirements, improve processes, document workflows, and translate objectives into actionable plans
• Ability to build trusted partnerships and lead through influence in a complex, matrixed organization
• Ability to communicate confidently with technical and non-technical audiences
• Ability to manage multiple work streams and competing priorities
• Knowledge of cybersecurity or HIPAA is helpful
• Adaptability
• Agile Methodology
• Clinical Support
• Communication
• Conflict Resolution
• Customer Service
• Environment Management
• ITIL Framework
• Leadership
• Lead Work
• Learning Quickly
• Matrix Management
• Problem Resolution
• Project Management Software (PMS)
• Strategic Planning
• Team Coordination
• Technical Knowledge
• Working Independently
• No specific certification or professional license is required
• Driver’s license is not required
• Successful completion of applicable pre-employment screening

Demonstrates expertise in IT project management, including the ability to develop project plans, manage budgets, and lead cross-functional teams. Proficient in stakeholder engagement, risk assessment, and utilizing project management methodologies to ensure successful project delivery.

• IT Project Management
• Agile Methodology
• Project Management Software (PMS)
• Stakeholder Engagement
• Budget Management

• Project Planning
• Business Analysis
• Process Improvement
• Risk Assessment
• Quality Management
• Work Breakdown Structure
• Resource Allocation
• Project Execution
• Metrics Tracking
• Change Management

• Communication
• Leadership
• Conflict Resolution
• Adaptability
• Team Coordination

• Stakeholder Expectations
• Customer Satisfaction
• Continuous Improvement
• Matrix Management
• Clinical Support

• ITIL Framework
• Cybersecurity Knowledge
• HIPAA Knowledge