Salesforce System Administrator

Aboutthe Company

AltenarisaninternationalITcompanyfoundedin
2011,withofficesin

Malta,Greece,Georgia,theIsleof

Man,Uruguay and Brazil.

Wespecializeinhigh-loadsoftwaredevelopmentandprovideoneofthebesttechnologysolutionsforthei

Gamingindustryworldwide.

Wearelookingforaskilled Salesforce System Administratortosupportourorganisation 'sSalesforceplatform.

Thisroleinvolvesmaintaining,configuring,andimprovingour

Salesforcesystemstoensuretheyalignwithbusinessobjectivesandprovideaseamlessexperienceforend-users.

Theidealcandidatewillhaveasolidunderstandingofthe Salesforce platform,astrongtechnicalbackground,ananalyticalapproachandbeproactiveinproblem-solving.

• Managedailyoperations,includingsystemconfiguration,usersetup,roles,permissions,andaccesscontrol.
• Monitorandensuretheperformance,reliability,andavailabilityofthe
  
  Salesforce environment.
• Maintaindataintegrityandsecurity,includingregulardatauploads,backups,andfieldaudits.
• Handleallbasicadministrativefunctions,includinguseraccountmaintenance,reports,dashboards,workflows,andotherroutinetasks.
• Implementandmanage Salesforcecustomizations,suchaspagelayouts,fields,andrecordtypes.
• Developandconfigurecustomobjects,validation rules,andformulastomeetorganizationalneeds.
• Createandupdateprocessautomation,workflows,andflowsin
  
  Salesforcetooptimizebusinessprocesses.
• Collaboratewithcross-functionalteamstogatherrequirements,translatebusinessneedsintosystemdesign,anddeploynewfeatures.
• Overseedataimports,data cleanup,deduplication,andenrichmentprocesses.
• Createandmaintaincomprehensivereportsanddashboardstosupportbusinessneedsandprovideinsightsfordecision-making.
• Assistusersingeneratingad-hocreportsandensureaccuracyindatainterpretation.
• Providedailysupporttoend-users,troubleshoot issues,andrespondtohelpdeskrequests.
• Conducttrainingsessionsandcreatedocumentationfornewandexistingusers.
• Promotebestpracticesindataentry,usage,and Salesforcefunctionalityacrosstheorganization.
• Keepthesystemuptodatewith Salesforce releases,upgrades,and patches.
• Testanddeploynew Salesforcefunctionalitiesandthird-partyintegrationsasneeded.
• Maintain existing integrations with other third-party apps used for KYC, Contract Management, Legal review, etc. Such tools include but are not limited to Slack, Zendesk, Persona, JIRA, Docusign CLM, Certinia, etc.
• Workwithexternalvendors,consultants,anddevelopersonvariousprojects.
• Maintaincompliancewithcompanypolicies,data privacy,and Salesforce'ssecuritystandards.
• Ensureadherenceto Salesforcebestpracticesandidentifyopportunitiesforprocessoptimization.
• Staycurrentwith Salesforce updates,new features,andindustrytrendstoimprovesystemperformanceandhealth.

• Bachelor'sdegreein
  
  Computer
  
  Science,Information Systems,orarelatedfield.
• Salesforce Administrator Certificationisrequired ;
  
  Advanced Administratoror Platform App Buildercertificationisaplus .
• 3+yearsofexperienceasa
  
  Salesforce
  
  Administratororsimilarrole.
• Proficiency in Salesforceplatformfunctionalities,including
  
  Sales
  
  Cloud,Marketing Cloud,Einstein and Scheduler.
• Strongunderstandingof
  
  SalesforceCRMbestpractices,customization,and configuration.
• Abilitytomanagecomplextasksandcollaboratewithcross-functional teams.
• Excellent problem-solving,communication,andanalyticalskills.

• Stableandflexibleworkingenvironment
• Career Growth Opportunity
• Trainingandprofessionaldevelopmentevents
• Healthinsuranceforemployeesandclosefamilymembers
• Teamwork and Accountability
• Senseof Community and Defined Company Culture
• International Work Environment
• Diverse Workplace
• Moderncomfortableofficeinthecentreof St Julians
• Corporateparkingnearouroffice
• Gym reimbursement after successfully passing probationary period