Service Specialist - Chinnook s

Housing Service Specialist

Monroe Group is looking for a Housing Service Specialist to join our team. The role requires property management experience, a passion for mentoring and developing a team, and a positive interaction style with applicants, residents, and teammates.

Experience working at an affordable housing apartment complex and shared commitment to our mission, vision, and values, along with a dedication to customer service.

• Leading and mentoring a dynamic team
• Developing and managing the budget
• Ensuring the property meets KPI goals for occupancy, collections, compliance, asset, and budget management
• Submitting necessary weekly/monthly reporting
• Ensuring site teams deliver safe, decent and sanitary housing to all residents
• Performing all other duties as assigned

Medical, dental, and vision insurance, including a Flexible Spending Account and Health Savings Account. Company‑paid life insurance, short‑ and long‑term disability options, 11 paid holidays, vacation and sick time, and a 401(k) program with a dollar‑for‑dollar match up to 4% of your contributions. New‑hire bonus of $500 payable after three months and a $1,500 retention bonus after six months.

• Must be able to work assigned hours as scheduled.
• Must be able to work in a fast‑paced environment.
• Must be able to maintain confidentiality.
• Must be able to complete tasks in a timely manner.
• Must be able to meet assigned deadlines.
• Familiarity with clerical practices, office procedures, and automated equipment.
• Required to learn all aspects of community manager duties.
• Ability to satisfactorily complete tasks with minimal supervision.
• Must be a self‑starter and self‑motivated.
• Ability to perform assigned tasks with reasonable speed and accuracy.
• Excellent verbal and written communication skills.

• At least 1 year of property management experience in a managerial role.
• Must have working knowledge of affordable housing programs.

• At least 3 years of property management experience in a managerial role.

• Must be able to move/drag/lift at least 15 lbs and up to 40 lbs.
• Frequently utilize hands and fingers.
• Frequently required to sit and stand.
• Must be able to walk each property in its entirety.
• Required to bend, twist, stoop and or kneel.

• Exposed to an indoor office and outdoor environment. Noise level changes on a consistent basis.

$55,000.