Facilities Operations Manager

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Full Time Year Round Management LMLC - Big Sky, Big Sky, MT, US

6 days ago Requisition

Salary Range: $ To $ Annually

Lone Mountain Land Company (LMLC) manages the planning, entitlement, building, marketing, and sale of premier real estate communities in the Big Sky, Montana region. The company supports world-class operations at Spanish Peaks Mountain Club and Moonlight Basin, and oversees real estate activities at Spanish Peaks, Moonlight Basin, Big Sky Town Center, and other projects across Southwest Montana.

Lone Mountain Property Management (LMPM) is looking for a Facilities Operations Manager to lead maintenance operations across our growing property portfolio. Reporting to the Director of Property Management, you'll oversee a multi-site facilities team organized into three geographic Pods, ensuring every property is safe, well-maintained, and a great place to call home – from move-in to move-out.

• Ensure residents, tenants, clients, and employees encounter safe, functional, and professionally maintained properties; represent LMPM through quality, resident and guest satisfaction, reliability, and timeliness of maintenance operations across all assigned properties.
• Develop and execute property-specific preventative maintenance programs. Confirm all Fire and Life Safety inspections are scheduled, completed, and deficiencies resolved in a timely and compliant manner.
• Coordinate maintenance activities with Property Management, Housekeeping, HR, Finance, and operational partners and across all phases of the resident lifecycle.

• Oversee and enforce all maintenance operations, work order processes, and conduct regular operational reviews and field inspections across all assigned properties ensuring requests are logged, prioritized, and resolved within quality standards and service guidelines.
• Ensure units are move-in ready, with no open maintenance deficiencies and all systems verified prior to occupancy.
• Co-lead unit turnover coordination with Property Management and execute all maintenance ensuring all items resolved. Delegate and support move-in, mid-lease, and move-out inspections; provide written repair cost estimates for move-out inspection and deposit accounting purposes.
• Conduct post-turn quality walk-throughs using a standardized unit readiness checklist; document and photograph unit condition at the point of Facilities sign-off; ensure all QC documentation is retained in the PMS and available to Property Management before any resident access is granted.
• Prepare and administer annual OpEx and Cap Ex budgets for all managed properties; analyze monthly financial variances; forecast replacement of major capital items (HVAC, roofing, parking surfaces, elevators); supervise Cap Ex projects from vendor proposal through final acceptance.
• Manage contracted services and vendors (grounds, snow removal, trash, grease trap service, and landscaping); and invoice approval.
• Partner with Construction Managers on transitions of newly completed properties; participate in due diligence reviews of potential acquisitions; assess deferred maintenance, capital needs, and operational risk.

• Assign and direct work across all Pods; allocating personnel based on workload and site demands; maintaining Service Level Agreement (SLA) standards; and administering corrective action in accordance with LMPM policies and applicable law.
• Manage and supervise the Facilities Team across all properties; deploy and balance team members across multiple work sites based on workload, priority, and SLA requirements; coordinate cross-coverage during peak periods, staff absences, or emergency response.
• Hire, train, and develop team members. Conduct structured, recurring check-ins with each team lead and facilitate regular team meetings to communicate priorities, review open work orders, address safety concerns, share performance feedback, and reinforce LMPM service standards. Monthly…