Branch Manager | Big Sky

At American Bank, we believe banking is personal. As a privately owned community bank, we focus on building lasting relationships with our customers, supporting the communities we serve, and empowering our employees to make thoughtful, local decisions every day.

Reports to:

SVP Branch Administrator

FLSA Status:
Full Time, Exempt

As a Branch Manager, you will lead all aspects of branch performance, from coaching and developing your team to growing customer relationships, managing operations, and driving local business results. You'll create a welcoming, high-performing environment where both employees and customers feel valued, supported, and understood. This is an opportunity to make a meaningful impact inside the branch and throughout the community!

• Comprehensive Health Insurance (Medical, Dental, Vision)
• Company-Sponsored and Voluntary supplemental insurance options (Life, Disability, Accident, & more)
• 401(k) with 5% match
• Generous Paid Time Off + 11 Paid Banking Holidays + Paid Volunteer Time Off
• Ongoing education and professional development opportunities
• Flexible support for transitional needs, based on individual circumstances
• Discounted banking products, and additional employee perks

• Leads and manages branch staff by setting performance expectations, providing coaching and performance feedback, and supporting employee development.
• Ensures each team member builds proficiency in their role and responsibilities.
• Manages the selection, placement, development, promotion, and termination of branch employees; collaborating closely with the Branch Administrator and Human Resources.
• Oversees daily branch operations to ensure efficiency, accuracy, and compliance with bank policies and procedures.
• Delivers and reinforces high-quality customer service standards.
• Promotes and sells bank products and services based on customer needs and within ethical guidelines.
• Develops new business through outbound calling efforts, relationship building, and community involvement.
• Tracks and reports sales activity and lending pipeline progress.
• Manages branch performance against established goals, including business development and financial targets.
• Develops and manages consumer and commercial loan relationships, including evaluating creditworthiness, structuring terms, and monitoring performance.
• Approves loans with assigned authority and supports presentations for larger or more complex credits.
• Reviews loans originated by other lenders for compliance with policies and risk standards.
• Maintains and monitors the quality of the loan portfolio to minimize risk.
• Opens and maintains a variety of deposit products for consumers and businesses (checking and savings accounts, IRA’s, CD’s, credit cards).
• Assists and trains business customers with setting up and using our cash management tools.
• Ensures the branch is operationally ready each business day, including staffing, systems, and facility readiness.
• Oversees branch facility maintenance and ensures a safe environment for employees and customers.
• Enforces security procedures and promotes risk awareness.
• Stays up to date on regulatory changes and upholds day‑to‑day oversight and responsibility for ensuring compliance with regulatory laws as they relate to functions within their department.
• Completes all required compliance bank training.
• Collaborates cross‑functionally with departments such as Operations, Risk, Compliance, Credit, Human Resources, and Finance to ensure alignment on branch objectives and organizational priorities.
• Demonstrates personal initiative and sets a positive example for others to emulate.
• Other duties as assigned by management.

• High school diploma or GED equivalent
• 5-7 years of retail banking experience
• 3-5 years of supervisory or management experience

• Bachelor's degree in business, finance, or related field
• Experience with Jack Henry systems (Xperience, Synergy 4|Sight, Onboard Deposits, iPay)
• Accredited ACH Professional (AAP) or Certified Treasury Professional (CTP) certification

• Strong leadership and interpersonal skills with the ability to coach, motivate, and develop employees.
• Advanced…