Sales Associate

Job Summary

As a Sales Associate, you embody the Madewell brand with personal style and passion, bringing a welcoming energy to the sales floor daily. You will assist customers in discovering their look, collaborate with team members and managers, and create a seamless customer experience while driving business success.

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product‑driven store tasks assigned by management while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Must be able to bend, reach, stretch for product and lift, carry, and move at least 40 pounds (18 kilos).

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J.Crew, J.Crew Factory, and Madewell Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• See our full list of benefits here.
• Base salary will take into account internal equity and may vary based on geographic region, job‑related knowledge, skills, and experience.
• Opportunity for bonus and other competitive total rewards.

Note:

Availability of these benefits and perks may be subject to work location and employment type and may have certain eligibility requirements.

We are deeply committed to our Diversity, Equity and Inclusion efforts and warmly welcome applicants of all backgrounds. J.Crew Group is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

We explicitly prohibit discrimination and harassment in all forms, ensuring a safe workplace for associates, vendors, and customers.