Part-Time Evening Fitting Room Specialist

Part-Time Evening Fitting Room Specialist

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Compensation $15.00 hourly DOE. Evening availability required, (to include one weekend per month, two weekends per month during peak season). Average 20 hours per week.

Responsibilities:

• Assures customers are receiving world class customer service and attention in the fitting rooms
• Answer all incoming calls in a friendly, professional and pleasant disposition
• Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
• Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed
• Create daily pocket schedules, make signs for all shops
• Assist in various projects for members of the Leadership team as needed
• Development of product knowledge and partners with sales associates to help achieve daily selling goals
• Focuses on fashion trends
• Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room
• Prepares merchandise (buttons, zips, etc.) to return to the selling floor
• Be knowledgeable to answer question converting location, price and use of merchandise
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
• Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
• Excellent written and verbal communication skills
• Ability to complete basic mathematical equations
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Requirements:

• Customer Service:
  Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"
• Culture:
  Approach daily tasks, projects and follow-up communication with energy and sense of urgency; cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact; show respect and appreciation for others and Scheels; arrive to work and meetings 10 minutes early
• Team Mentality:
  Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Teach-ability:
  Consistent eagerness to listen, learn, apply knowledge and accept critical feedback; ability to adapt to a changing work environment; ability to apply concepts of basic math, grammar, punctuation and spelling
• Dress Code:
  Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
• Efficiency:
  Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work – Exerting up…