Store Director

Retail Store Operations Manager

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Main responsibilities:

• Lead all aspects of store operations to achieve sales, profitability, customer service, and operational goals.
• Champion customer service initiatives and resolve customer concerns in a timely and professional manner.
• Provide leadership, direction, coaching, and development to department managers and store associates.
• Recruit, hire, train, evaluate, and manage store personnel while fostering a positive and inclusive work environment.
• Ensure compliance with company policies, employment laws, safety regulations, payroll practices, and labor standards.
• Manage store financial performance, including budgeting, expense control, inventory management, and shrink reduction.
• Oversee merchandising, promotional execution, product quality, inventory levels, and store presentation standards.
• Build and maintain positive relationships with customers, associates, community organizations, vendors, and business partners.

We are looking for candidates who possess the following:

Soft skills:

• Strong leadership and team-building skills
• Excellent verbal and written communication skills
• Customer-focused mindset with strong problem-solving abilities
• Ability to influence, coach, and develop others
• Effective conflict resolution and interpersonal skills
• Strong organizational and time-management skills
• Adaptability in a fast-paced retail environment
• Sound judgment and decision-making abilities

Competencies:

• Retail operations management
• Financial and business acumen
• Talent development and performance management
• Workforce planning and labor management
• Safety and compliance leadership
• Inventory and shrink management
• Customer experience management
• Strategic planning and execution

Knowledge:

• Retail store operations and merchandising practices
• Employment laws and workplace policies
• Budgeting, profit and loss statements, and basic accounting principles
• Scheduling and labor management practices
• Safety and regulatory compliance requirements
• Computer systems and business software applications

Abilities:

• Lead and motivate teams to achieve business objectives
• Analyze operational and financial data to drive results
• Manage multiple priorities while maintaining attention to detail
• Handle customer and associate concerns professionally and effectively
• Make sound short- and long-term business decisions
• Maintain composure in high-pressure situations
• Work collaboratively with stakeholders across all levels of the organization

Other requirements:

• Extensive retail management experience with responsibility for store operations.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand, walk, and move throughout the store for extended periods and occasionally lift up to 50 pounds.
• Demonstrated commitment to maintaining a safe, inclusive, and customer-focused environment.
• Strong attendance record and ability to respond to operational business needs as required.

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia.

Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us.

We celebrate the rich diversity of the communities we serve, and strive to…