Retail Associate Job Big Sky Montana USA,Retail

Location: Big Sky

Retail Associate

The Retail Associate at Lone Mountain Ranch helps create a welcoming and memorable guest experience within the Ranch retail spaces and Outpost. This position combines hospitality, guest engagement, merchandising, and day-to-day retail operations while serving as a knowledgeable resource for guests visiting the Ranch.

This role is ideal for someone who enjoys interacting with people, has an eye for presentation and organization, and thrives in a fast-paced hospitality environment. Retail Associates work closely with the Retail team and other guest-facing departments to ensure guests feel welcomed, informed, and well cared for throughout their experience.

What You'll Do

Welcome guests into the retail space with warmth, professionalism, and hospitality

Assist guests with product selections, local recommendations, and information about Ranch activities and events

Operate the POS system and process guest transactions accurately and efficiently

Maintain clean, organized, and visually appealing retail displays and merchandise areas

Restock merchandise and assist with inventory organization and monthly inventory counts

Share knowledge about featured products, local artisans, and Ranch offerings with guests

Assist with guest check-ins for Ranch experiences and special events as needed

Support overall Outpost operations and assist other departments when needed

Maintain a positive, team-oriented attitude while contributing to a welcoming guest environment

Qualifications

Previous customer service, retail, or hospitality experience preferred
Friendly, outgoing, and professional demeanor with strong communication skills
Ability to multitask and remain organized in a busy environment
Strong attention to detail and pride in maintaining visually appealing spaces
Comfortable working both independently and as part of a team
Adaptable, proactive, and willing to assist with a variety of operational needs
Familiarity with POS systems and basic computer skills preferred
Flexible schedule availability, including evenings, weekends, and holidays
Ability to stand for extended periods and lift merchandise or supplies as needed
Interest in hospitality, retail, and creating memorable guest experiences