Night Shift Clerk

Job Location:

Black Eagle C-Store - Black Eagle, MT 59414. Position Type:
Full-Time/Part-Time

The Clerk serves as a primary point of contact for Mountain View Co-op (MVC) customers and plays a key role in delivering excellent customer service while supporting daily retail operations. This position is responsible for assisting customers, processing sales transactions, maintaining merchandise displays, monitoring inventory, and promoting a clean, safe, and organized work environment. Clerks are expected to demonstrate professionalism, integrity, teamwork, and a commitment to MVC's customer-focused culture.

Reports to the Location Manager.

• Provide prompt, courteous, and professional customer service.
• Greet customers and assist with product selection, purchases, and inquiries.
• Handle customer concerns and complaints professionally, escalating issues when appropriate.
• Inform customers of current promotions, specials, and related products.
• Communicate safe product handling procedures when applicable.

• Operate the Point of Sale (POS) system accurately and efficiently.
• Process cash, credit, and account transactions in accordance with company policies.
• Maintain accurate cash handling and cash control procedures.
• Follow MVC credit and sales policies.
• Assist with receiving, stocking, pricing, rotating, merchandising, and facing products.
• Monitor inventory levels and notify management of stock shortages or issues.
• Ensure perishable products are rotated, stored, and refrigerated in accordance with company procedures.
• Maintain a clean, organized, and customer-ready sales floor, warehouse, and work areas.

• Assist with basic facility, grounds, and equipment maintenance as assigned.
• Report maintenance, safety, operational, or customer service concerns to management.
• Provide feedback and recommendations to supervisors regarding store operations and customer needs.
• Support special projects, seasonal activities, and other operational needs as assigned.

• Follow all company policies, procedures, and safety requirements.
• Maintain awareness of workplace hazards and practice safe work habits.
• Safely handle and work in proximity to petroleum products, propane, fertilizers, agricultural chemicals, and other regulated products as required by the location.
• Report accidents, injuries, near misses, and unsafe conditions immediately.
• Comply with all applicable federal, state, local, and company regulations.

• Establish and maintain positive working relationships with customers, coworkers, vendors, and management.
• Report to work on time, fit for duty, and in compliance with company dress code and grooming standards.
• Perform other duties as assigned.

• Customer service principles and practices
• Cash handling procedures
• Basic mathematics
• General retail operations
• MVC products and services
• Computer systems, POS systems, and basic Microsoft Office applications
• Safety rules, procedures, and practices

• Provide exceptional customer service in a fast-paced environment.
• Communicate effectively with customers, coworkers, and management.
• Follow verbal and written instructions.
• Accurately process transactions and maintain records.
• Operate computers, POS systems, and other retail equipment.
• Work independently and as part of a team.
• Adapt to changing priorities and workload demands.
• Work varied schedules, including evenings, weekends, and holidays as needed.
• Report to work regularly and punctually.

• High School Diploma, GED, or equivalent preferred.
• Previous customer service, retail, or cashier experience preferred.

• Forklift certification or ability to obtain certification preferred.

• Communicate effectively in person and by telephone.
• Read, analyze, and interpret written information.
• Operate computers, POS systems, calculators, and other office or retail equipment.
• Frequently stand and walk for extended periods.
• Frequently use hands for handling, reaching, grasping, and operating equipment.
• Occasionally bend, stoop, kneel, crouch, and climb.
• Lift, carry, push, and pull up to 50 pounds.

• Work is primarily performed in a retail store environment.
• Employees may be required to work indoors and outdoors in varying weather conditions.
• Exposure to varying temperature conditions, fuel…