Communications Field Supervisor

POSITION SUMMARY

The Communications Field Supervisor is responsible for overseeing the installation, operation, troubleshooting, and maintenance of Ener Star Solutions’ communications systems across active job sites. This role manages and leads a team of communications technicians, ensuring all work is performed safely, efficiently, and to the required quality standards. The Supervisor provides technical leadership, coordinates daily field operations, and supports reliable connectivity through satellite, LTE, networking, and remote monitoring solutions.

This position works closely with the Communications Manager and technicians in a daily operations role, directing field activities, resolving complex technical issues, and maintaining accurate operational records. The Communications Field Supervisor ensures compliance with industry regulations, company policies, and safety standards, while providing leadership, training, and performance support to the team.

The role requires a strong pride of ownership and a commitment to consistently delivering high-quality work in a fast‑paced, deadline‑driven environment. The Communications Field Supervisor regularly interfaces with internal leadership, customers, and vendors through meetings and field coordination to ensure project goals are achieved and issues are addressed promptly. In addition to operational oversight, the Communications Field Supervisor assists with business development and sales support where appropriate, including providing technical input for quotes and estimates and supporting new customer opportunities.

• Prioritize safety in all tasks and comply with company and client safety protocols
• Champion Ener Star Core Values in all professional activities
• Provide technical leadership and oversee daily communications operations
• Dispatch communications technicians to job sites as required
• Provide field support as needed (rig‑ups, rig‑downs, equipment moves, etc.)
• Support and train communications technicians, including field‑based training
• Assist technicians with installation, testing, and troubleshooting of communications systems
• Provide customer support for technical issues related to housing, satellite, internet, cameras, and other communications equipment
• Work with internal Housing and Power Generation groups to schedule and support Communications activities
• Coordinate with vendors to ensure communications equipment is maintained, updated, and in good working order
• Maintain and stock communications equipment and consumables
• Oversee and help develop LTE, satellite, and remote monitoring solutions and technologies
• Interface with Engineering for R&D initiatives, site demonstrations, and deployment of new technologies
• Lead new technology planning, roadmap development, and prototype build/testing
• Generate and maintain Standard Operating Procedures (SOPs)
• Generate and review Field Cap tickets and communications reports
• Utilize software tools to track technician hours, PTO, and inventory
• Conduct technician performance reviews, including vacation approvals and pay raise recommendations
• Monitor technician driving behavior and vehicle location, participate in safety reviews
• Assist with new business development and interface with Ener Star management across Power Generation, Housing, Trucking, and Head Office
• Keep upper management informed of Communications Group activities, including schedules, customer issues, and staffing
• Attend District Management meetings
• Perform additional duties as identified and assigned

This position requires the ability and willingness to travel as needed to support Ener Star Solutions operations. Overnight travel will be required at times and may include trips lasting multiple days.

This role involves frequent lifting (up to 50 pounds), bending, climbing, walking, and standing for extended periods, as well as working in confined spaces. Candidates must be physically capable of safely performing these duties.

Due to the nature of the work and safety protocols, candidates must be medically fit to handle physically demanding tasks and work in varying environmental conditions.…