Library Assistant; Mornings – Sprague Library; Part Time at Montclair State University

Reporting to the Head for Access Services & Resource Sharing, the Library Assistant provides efficient Information, Circulation, Reserves and Resource Sharing services to the library’s patrons in support of its mission. This position also staffs the Front Desk, circulates materials, and maintains the library stacks, primarily during morning hours.

PRINCIPAL DUTIES AND RESPONSIBILITIES
:

• Carry out Library building opening procedures and perform routine duties. Oversee building issues during mornings including, but not limited to, handling complaints, addressing issues, and contacting facilities, public safety, and library administration as needed.
• Perform Access Services Department opening procedures, including preparing the Front Desk Area for operation, etc.
• Work at the Access Services Front Desk. Provide strong customer service answering library users’ questions, providing directions, and managing general library operations to ensure that library policies are adhered to.
• Assist patrons with routine transactions such as check-ins and check-outs, renewals, registrations, and accessing and locating library materials.
• Respond to queries about other library services such as hold requests, Interlibrary Loan requests, access to study spaces, troubleshooting and reporting issues with library equipment, etc.
• Make appropriate referrals to librarians, our 24/7 chat reference service, or another unit.
• Assist in training and supervising staff and student assistants in routine Front Desk and stacks operation procedures.
• Perform stacks area duties, including shelving, shelf reading and keeping the shelves organized and presentable.
• Assist the Resource Sharing department in processing of interlibrary loan requests including filling electronic requests, scanning, receiving and processing physical items.
• Perform other duties as assigned.
• Management retains the right to add or change job duties at any time.

QUALIFICATIONS
:

REQUIRED :

• Good oral and written communication skills.
• Punctuality, reliability, and excellent attendance.
• Ability to work a flexible schedule.
• Ability to lift (up to 50 pounds) and bend.
• Ability to use library equipment.
• Ability to work independently and as part of a team; good judgment and initiative.
• Cultural competency with the ability to work and communicate well with library users, faculty, staff and students from varied backgrounds and talents.

PREFERRED :

• One (1) year of experience in library work.
• Minimum of one year of college.
• Familiarity with standard library research tools (library catalog, subject/research guides, database and journal lists).
• Some computer skills and clerical experience with detail and accuracy on information input.
• Microsoft Office and Google Apps skills.

* NOTE:

This is a Civil Service position. As required by the State of New Jersey, in order to be certified to the position and attain permanent status in title, candidates are required to successfully serve a 4-Month Working Test Period.

SALARY RANGE : A09: $36,741.05 – $51,126.92
* NOTE: Salaries for internal candidates are determined by the New Jersey Civil Service Commission’s formula. Salaries for external candidates are determined up to step four, $41,536.34.

NJ SAME Applicants

This position is a non-competitive, unclassified posting and complies with the NJ SAME Program. If you are applying under the New Jersey “SAME” program, your supporting documents (Schedule A or B letter), resume (CV), as well as the names and contact information for three professional references should also be sent to: same and hr compliance

In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees in certain positions (other than faculty who are exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants who have a concern with meeting this requirement should discuss with Human Resources if the position for which they have applied is eligible for an exemption from this requirement.

PROCEDURE FOR CANDIDACY

Applicants should include a resume and cover letter describing how their background, skills and education match…