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Account Manager Customer Success Mgr./ CSM Client Relationship Manager HelpDesk/Support

Strategic Customer Success Manager - ROI & Renewal Champion

Job in Montclair, Essex County, New Jersey, 07043, USA
Listing for: Sitetracker
Full Time position
Listed on 2026-02-23
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR
Job Description & How to Apply Below
A dynamic technology company based in Montclair, New Jersey is seeking a Customer Success Manager. In this role, you will manage powerful relationships with regional accounts and drive customer retention and growth through strategic account plans. The ideal candidate will possess exceptional negotiation skills, drive business value, and collaborate seamlessly across functions to enhance the customer experience and satisfaction. You will focus on fostering deep engagements with senior customer executives, demonstrating a clear commitment to delivering value and understanding evolving customer needs.
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