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Client Relationship Manager Customer Success Mgr./ CSM Account Manager Technical Support

Strategic Onboarding & Adoption Manager

Job in Montclair, Essex County, New Jersey, 07043, USA
Listing for: Sitetracker
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading customer success firm in Montclair, NJ is seeking an Onboarding Manager to drive customer adoption and ensure successful implementation of their platform. This role involves orchestrating initial success, establishing account plans, and enhancing customer engagement through effective communication and project management. The ideal candidate will possess strong customer engagement skills, project management capabilities, and a technical aptitude to address client needs.

You will be a trusted advisor, impacting how customers leverage the platform for maximum ROI.
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