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Member Experience Leader — Retention & Service Excellence
Job in
Montclair, Essex County, New Jersey, 07043, USA
Listed on 2026-07-13
Listing for:
Eosfitness
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Eosfitness is seeking a Customer Service Manager in Montclair, NJ to develop a team that delivers exceptional member experiences. You will address member concerns and enhance engagement to maintain high retention rates.
The ideal candidate has experience in customer service or leadership, strong communication skills, and must achieve CPR certification within the first month. Join a collaborative team committed to creating lifelong fitness advocates.
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